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Post and Communications and Internet

Help File
Hotel Phone Services

Most hotels offer in-room international direct dial (IDD) telephone services. However, some hotels may charge a minimal 30 cents successful call transaction surcharge. As there are different IDD service providers in Singapore, rates and access codes are dependent on the service provider used by the hotel. Generally, local calls are charged at 10 cents for every 3 minutes.

Mobile Phones

There are two mobile phone networks - GSM900 and GSM1800 - and three mobile telephone service providers - SingTel, M1 and StarHub. To make international calls, the access codes are:

SingTel - 001, 013, or 019

M1 - 002, or 021

StarHub - 008, or 018

Payphone Services

Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Public payphones can be found in most shopping complexes and MRT stations. Local calls are charged at 10 cents per 3 minutes. Stored-value phone cards in denominations of SGD 2, SGD 5, SGD 10, SGD 20 and SGD 50 can be purchased from post offices and phone card agents (convenient stores, supermarkets,etc).

To make an international call, dial the access code followed by the country code, area code and telephone number. Different telephone companies use different access codes - 001 for SingTel, 002 for M1 and 008 for Starhub.

International Calling Cards in denominations of SGD 10, SGD 20 and SGD 50 are also available at all post offices including Changi Airport, 7-Eleven stores and other retail outlets.

Postal Services

Singapore Post operates a network of more than 1,300 postal outlets located throughout the island. These outlets offer a wide range of postal, telecommunication and agency services. Most postal outlets are open Monday through Friday, from 8.30am to 5pm and until 1pm on Saturday.

Post Restante service is also available at:
Singapore Post Pte Ltd.
10 Eunos Road 8
Singapore Post Centre
Singapore 408600
Open: 8am - 9pm (Mon - Fri), 8am - 6pm (Sat),
10am - 4pm (Sun and Public Holidays)
Tel: (65) 6741 8857

Useful Telephone Numbers

999 (toll-free)

Emergencies/ Ambulance/ Fire Brigade
995 (toll-free)

STB Touristline (24-hr automated tourist information system)
1800 736 2000 (toll-free in Singapore only)

CitySearch (operator-assisted Yellow Pages)
1900 777 7777

Time of Day

Toll-free lines
Dial 1800 followed by the toll-free line number (in Singapore only)

6542 7788

Edited bynisa2105 on 26.01.2005 nisa2105 on 25.01.2005

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